Help With Using Your Membership Account

This page contains instructions for using the membership database system. Each member has an account on the system.

If you want to see this page while you are using the membership system, you should open it in a separate browser window. On a desktop computer, clicking here should open another copy in a new window or tab. You can then log into the system from this window or tab.

This is a work-in-progress and will be updated frequently as we gain experience with issues that users encounter. If you have any suggestions, please send them to

Table of Contents

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Set Up Your Login Name and Password

If you were a member in 2017, your account was set up using the information that we had on file. You need to set up a login name and password for that account.

If you were not a member in 2017 or later, please follow the instructions under Join (as a New Member).

Email messages were sent to the email addresses we had on file for 2017 members. They contained a “click here” link to set up your login name and password. Those links expire after 24 hours. If you received the email within the last day, use the “click here” to begin the process. If that link does not work, either

If you are already a member, DO NOT click on any “Join” or “Create Account” option from any screen.

After you click on the link in the email message, the following screen will appear.

Screen for creating login name and password

The login name is not case-sensitive and must contain at least 6 characters (the screen has an error). The password is case-sensitive. It must be at least 8 characters long and contain at least one number.

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If You Forget Your Login Name or

This procedure can be used when you have forgotten your password or to set up an initial login name and password if that has never been done.

In the Account Login screen, click on “Forgot Password?”.

Login screen with Forgot Password

You will see the following screen:

Screen for forgotten login name and password

Enter your email address and click the “Send Recovery Email” button. When you receive the email, follow the instructions to either reset your password or create a login name and password.

If you are already a member, DO NOT click on any “Join” or “Create Account” option from any screen.

If you do not receive the email, try any other email address you may have used as a JGSGB member. If you still do not receive the email, contact for assistance.

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Log Into Your Membership Account

Once you have set up your login credentials, log into your account by going to, opening the “Membership” tab, and selecting “Member Login” (or just click here).

You will see the login screen. Fill in your Login Name and Password as shown here. Then click the “Log In” button.

Screen for logging in

If you have forgotten your password, click on the “Forgot Password?” button. For details, see the section of this document that deals with forgotten passwords.

Once you are logged in, you will see a screen like this.

Screen after logging in

To view details about your membership, click on the “Details” link. You’ll see a screen like the one below. Note that you can renew your membership very easily from this screen. See the Renew help section for more information.

Welcome screen

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Access Members-Only Features

JGSGB has launched a Members-Only feature. Members may now access our program speaker handouts and presentations online. Audio recordings, previously available on request for a nominal cost, will be free and downloadable as well. Non-members will no longer have access to these program materials.

Access the material by going to, clicking on Member Login under the Membership tab, and entering your login ID and password. In the box “What do you want to do?”, click on the down arrow and select “Members-Only Page”.

Finding the Members-Only Page

In the next screen, click on “Access Speaker Material”.

Selecting Access to Speaker Material

You will see a listing with two years of programs and the handouts available for access. Below is a prior year’s listing as an example. You may click on any presentation material to view it and then download or print it.

Sample Speaker Material Page

If you don’t remember your login credentials, or have not set them up yet, see the instructions HERE.

Please, DO NOT CREATE AN ACCOUNT! If you are not a member, you are welcome to JOIN via that link under the Membership tab.

Do Not Create an Account

For questions contact

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View and Update Your Profile Information

It is essential to confirm that the information set up for you is correct and to update anything that is not. Of course, you’ll also use this to change your address, email address, or any other pertinent information.

Click on the down arrow in the “What would you like to do?” box to view additional actions as shown below.

Selecting profile update

Click on “Update My Profile”.

You now have a screen with all your information, which you can update or add to as you like. The top of that screen is shown below. If you make any changes, be sure to click the SUBMIT button at the bottom of the screen to save them.

Profile information screen

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View Your Membership Information

View your membership details by selecting the “My Membership” option.

This screen displays details of your membership that is currently in force, including its level and the start and end dates. The display of membership history includes future memberships. The example below of a screen captured in 2017 indicates that the membership has already been renewed for 2018, with the renewal taking effect 1/1/2018.

There is also a button to Renew Now. You may click on any Renew button in any screen to renew your membership. Click here to find help for renewing your membership. Note that only the primary member in a dual membership should renew; the additional member should not renew.

Membership history

The notation SUCCEED in the status column of a membership indicates that the payment has been completed. This will happen automatically with credit-card payments. For “Pay Later” payments by check or money order, PENDING will appear until our volunteer has manually entered information about receipt of the payment. (We urge members to pay by credit card so that our volunteers do not have to spend time doing this.)

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Join (as a New Member)

To join JGSGB, mouse over the “Membership” tab and click on “Join”. Follow the instructions on that page. If you need further assistance, contact

If you have created a new account but have not yet taken out a
membership, please follow these steps.

Log into the membership system using the login name and password that you set up. In the “What would you like to do?” box at the upper right of the screen, click on “My Membership”. The following screen will appear:

New Member Join Screen

Select your membership type and click on the “Submit” button. The following screen will appear:

New Membership Payment Screen

Select your payment method (“Credit Card” or “Pay Later” if you will mail in a check) and fill in the remainder of the information.

If you selected a dual membership, you’ll see a screen for adding the additional person on your membership for $0.

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Renew (Your Existing Membership)

If you have not set up your login name and password, follow the instructions in the forgotten password section of this document to set it up. Then log in and continue to renew as described here.

From the Welcome screen click on “Details” and then on “Renew Now” in blue.

Welcome screen

Your current membership type is pre-selected, but you may change that by clicking the circle next to the one you choose.

Renewal screen

Select your Membership Type and click the “Submit” button.

If you are renewing a dual membership, your second member’s name will appear on a screen titled “Renew Additional Sub-Members”. Be sure to click on the box next to the name to renew that person.

For dual memberships, the primary member has the responsibility to enter membership renewals for both members of the household. If you are a dual member and this screen does not appear during your renewal, you are not the primary member. Please do not continue. Log out and have the primary member log in to renew both members.

Dual memberships renewal screen

Click on the box next to the additional member’s name. Since the cost of the dual membership includes the additional person, there is a $.00 fee shown for that person. Click on “Continue”.

A secure payment screen will be displayed for all membership types.

Payment screen

To pay by credit card, complete the card details. Enter your card number, expiration date, and the 3-digit security code in the same box as follows. After entering your card number, “MM/YY” will appear. Type in the 2-digit month and 2-digit year of your expiration date (be sure to use two digits, even if one of them is a zero). Then “CVC” will appear. Type in the 3-digit security code from the back of your card (or, for AMEX cards, the 4-digit code on the front of the card). Finally, click the “Submit” button at the bottom of the screen. If the payment was accepted, you will see a “Thank You” screen.

thank you screen

If there were any errors in your credit card details, the reason for the error will be displayed. Correct the error and resubmit the payment information.

To pay by check or money order, select “Pay Later” in the Payment Screen. You will see the following screen.

Payment by check screen

Click on the box next to “I will mail in a check or money order” and then click the “Submit” button. You will see a “Thank you” screen.

Then write your check and mail it in.

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Membership Types and Costs

We offer the following types of membership:

  • Individual membership ($35) for a single person.
  • Dual membership ($45) for two people who live at the same address. The person who signs up will be the primary member and will be able to add a second member, who may attend meetings and other member events.
  • Sustaining membership ($60) for a single person or two people who want to provide extra support to the Society.
  • Mass-Pocha membership ($15) for someone who lives outside Massachusetts and wants to receive our Mass-Pocha journal. It does not include attendance at our meetings or other member events.

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Register for an Event

In the example below, the member is registering for Research Sunday. The same process may be used to register for any JGSGB event, though the specific questions asked will be different.

First, log in to your account. (See that section in Help if needed, including the section on a Forgotten Password.) You will see the following screen:

screen after member login

Click on the down arrow in the box “What do you want to do?”

selecting what you want to do

Click on “Current Events”. You will see the following screen:

JGSGB Events
Click on the orange “Register” button to display the next screen.

Complete the questionnaire to register for Research Sunday.  For other events, there may not be a questionnaire to complete.

These questions will help the event organizers plan the time effectively. Please select and enter your answers completely and with some detail. Text boxes will expand automatically as you enter your responses.

FOR RESEARCH SUNDAY REGISTRATIONS, here is a tip on writing a clear focus question:  It should ask for help with one specific problem. State previous research on the person indicated, and what information you believe is accurate. A Fuzzy focus question is broad or vague, and cannot be covered in a half-hour help session.

When you are finished, click on the orange “Continue” button at the bottom of the screen.

Research Sunday

You will then see a screen displaying your name and email address. Click “Continue”.

summary with name and email address

The final screen displays the summary of your registration, including your responses to all of the questions.

  • If you are satisfied with your responses, click the orange “Complete Registration” button.
  • You may change your responses by clicking on the blue “Edit” option at the bottom of the page, just above the orange buttons.
  • Clicking on the orange “Previous” button will take you back one page. This is usually not required.

Research Sunday

Your registration is now complete, and you will see the acknowledgment screen.

acknowledgment screen

For questions on registering for Research Sunday, please send an email message

For questions on registering for any other event, please send an email message to

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